Real-time travel info: Copa Airlines integrates Smartvel's technology
Copa Airlines has partnered with Smartvel to integrate real-time travel information into its website and app, providing passengers with up-to-date entry requirements for the 85 destinations it operates. The multilingual service aims to enhance travel planning and convenience
Copa Airlines, Panama's flag carrier and a member of Star Alliance, has partnered with Smartvel, a provider of global content solutions. This collaboration will enable the airline to offer real-time travel information on entry requirements for the 85 destinations it serves across Central America, South America, North America, and the Caribbean.
Smartvel's advanced technology will integrate into Copa Airlines' website and mobile app, providing travelers with up-to-date information on health and visa requirements. The system relies on continuous monitoring of official government websites to ensure data is accurate and current.
Diego Morales, Director of Customer Experience at Copa Airlines, emphasized: “The traveler experience and communication with our customers are key priorities. With this tool, we can deliver reliable and real-time information to passengers traveling to any of the 32 countries we operate in.”
The solution from Smartvel will be tailored to Copa Airlines' needs and includes options to offer additional services, such as travel insurance and visa assistance, through its network of strategic partners.
Iñigo Valenzuela, CEO of Smartvel, noted: “This partnership strengthens our position in the industry and allows Copa Airlines to deliver a smoother travel experience backed by reliable and constantly updated information.”
This multilingual service aims to simplify the planning process and ensure compliance with entry requirements, enhancing convenience for Copa Airlines passengers.
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